Deliver WOW through Excellent Customer Service

WOW is such a short, simple word, but it really encompasses a lot of things. To WOW, you must differentiate yourself, which means doing something a little unconventional and innovative. You must do something that's above and beyond what's expected. And whatever you do must have an emotional impact on the receiver. We are not an average company, our service is not average, and we don't want our people to be average. We expect every employee to deliver WOW.

Create a Fun and Memorable Patient Experience

We are always striving to create fun and memorable experiences for our patients. The only way to be memorable is to provide excellent service that differentiates us from other practices. Going above and beyond what is expected is what sets Quebec Podiatric Institute apart.

Recognize my Impact on Self, Others and on the Business

At Quebec Podiatric Institute we are aware that our actions have effects on each other and the business. We strive to think of others and the business while making decisions. Although some decisions may seem small, they can have a huge impact!

Pursue Growth and Learning... Ask What if? Why Not?

We believe that inside every employee is more potential than even the employee himself/herself realizes. Our goal is to help employees unlock that potential. But it has to be a joint effort: you have to want to challenge and stretch yourself in order for it to happen.

Build a Positive Team and Family Spirit

We believe that the best teams are those that not only work with each other but also interact with each other outside the office environment. Many of the company's best ideas can be the direct result of informal interactions outside of the office.

We are more than just a team though -- we are a family. We watch out for each other, care for each other, and go above and beyond for each other because we believe in each other and we trust each other. We work together, but we also play together. Our bonds go far beyond the typical "co-worker" relationships found at most other companies.

Build Open and Honest Relationships with Communication

At Quebec Podiatric Institute, we embrace diversity in thoughts, opinions, and backgrounds. The more widespread and diverse your relationships are, the bigger the positive impact you can make on the company, and the more valuable you will be to the company. It is critical for relationship-building to have effective, open, and honest communication.

Create Positives Out of Any Situation

The true test of an individual to remain positive is when challenges become difficult. Remaining positive keeps one's mind in the right state of balance and often opens resolutions to the problems at hand. Negativity is contagious; not only does it affect the individual, but it spreads to anyone they interact with. When only the negative perspective is in focus, the resolution process is impeded.

Be Obsessed with Cleanliness and Details

Cleanliness at Atlantic Foot & Ankle Specialists is of the utmost of importance. It is our goal to provide our patients with a clean, sanitary environment. In addition, our patients deserve the best medical and administrative care possible. We strive to focus on the details to ensure that our patients get the absolute best medical care without any unexpected charges or hassle.

Be Passionate and Determined

We are inspired because we believe in what we are doing and where we are going. We don't take "no" or "that'll never work" for an answer because if we had, then Quebec Podiatric Institute would have never started in the first place.

Passion and determination are contagious. We believe in having a positive and optimistic (but realistic) attitude about everything we do because we realize that this inspires others to have the same attitude.